Alex Shootman, Chief Executive Officer at Alkami, emphasized that the company was very intentional in selecting the National Capital Region for its technology hub in India, noting that the location offers a remarkable concentration of bank and fintech engineering skill, technical depth, and operational talent befitting to accelerate innovation and development across the Alkami Digital Sales & Service Platform. Shootman further asserted that by investing in this region, Alkami is strengthening its ability to move faster, scale thoughtfully, and deliver the technology that financial institutions need to compete and grow.
The India hub is designed to provide comprehensive support for platform engineering, data intelligence, and cloud architecture, maintaining security at every layer for the Alkami Digital Sales & Service Platform (DSSP). This platform currently powers digital banking experiences for more than 300 financial institutions and 22 million users across its ecosystem. As the DSSP becomes the first to market in this category, Alkami continues its trajectory as one of the fastest-growing financial technology partners in the United States. Deep Varma, Chief Technology Officer at Alkami, remarked that he has seen firsthand the impact a global technology organization can have on accelerating growth and executing on the product roadmap, stating that the depth of engineering talent and the strength of the technical ecosystem in this region of India will help scale the platform, advance AI-driven capabilities, and deliver secure, reliable banking experiences for customers.
This strategic move comes as consumer expectations rise, with research indicating that 46% of digital banking users wish their primary financial provider anticipated their financial needs more effectively, while half would switch providers for a significantly better digital experience. Alkami’s Platform is specifically engineered to help financial institutions transition toward Anticipatory Banking—a forward-thinking vision utilizing behavioral data, artificial intelligence, and digital infrastructure to anticipate account holders’ needs before they are communicated, delivering proactive and supercharged personalized financial experiences. Manoj Kumar, Vice President of data engineering and country lead, India at Alkami, noted that the work of skilled engineers will seal the connection between product strategy and technical execution, positioning the company to accelerate development and deliver capabilities that are performant, scalable, and aligned to the needs of financial institutions.
To successfully scale its India operations, Alkami leveraged the specialized capabilities of Summit Consulting, an ANSR partner company, to design, build, and operationalize the Global Capability Center. Alkami remains committed to providing a unified platform that integrates onboarding, digital banking, data, and marketing to help institutions engage and grow relationships. As the future shifts toward Anticipatory Banking, Alkami continues to empower data-informed bankers to meet the moment with technology that drives decisive action.
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